Frequently Asked Questions (FAQs)
If you have questions about your loan with NOVA Home Loans and would like to speak to someone, please call us at 855-206-9922. Our Homeowner Care team members are available Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET and our Ally department is available Monday – Friday 8:00 am – 9:00 pm ET.
Standard Servicing Fee Schedule
Accessibility & Language Access
Servbank Transition & Regulatory Updates
Servbank Transition & Regulatory Updates
Have questions about Servbank becoming a national bank?
Visit https://servbank.com/faq/ for answers to common questions and helpful information.